Personal Banking

man getting money from an atm

Personal Electronic Banking

With Sterling National Bank's e-Banking, individuals can use the Internet to conduct their banking from the convenience of their home or office. Sterling National Bank offers state-of-the-art Online Banking designed to meet its customers’ needs. For more convenience, e-Statements allow you to receive your statements sooner and more conveniently, simply logon and view your statements and all check images. Use mobile banking from a tablet or smartphone to enjoy the same benefits of our online banking solutions in addition to having the ability to make mobile check deposits. This convenient service is reliable, accurate and confidential. Using a secure password, Online banking users can:

  • Check balances
  • Transfer funds
  • Make loan payments
  • View check images
  • Stop payment
  • Set alerts
  • Make P2P payments
  • Access to e-Statements
  • Pay loans & taxes through Bill Pay
  • Complete mobile access
  • Mobile deposits

For additional information about the benefits of Online Banking, contact the Financial Center nearest you or click here to Contact Us.

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Personal Online Bill Payment

Paying bills has never been easier. Sterling National Bank has teamed up with iPay’s Web Bill Payment System to enable Online Banking customers to pay their bills using the internet. Once enrolled, customers can arrange to have money automatically transferred from their accounts to pay bills – from monthly rent and electricity to mortgages and credit card payments. Online bill paying is fast, accurate and convenient and if you need assistance, live chat is available from 7 AM to 2 AM, Monday to Friday, EST.

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Easy Access Telephone Banking

Sterling National Bank customers have a convenient telephone number to call 24 hours a day, seven days a week to access their accounts. This easy-to-follow automated telephone system allows customers to obtain accurate account information from anywhere, anytime.

Customers use Easy Access to:

  • Check balances
  • Verify checks paid and withdrawals
  • Verify deposits
  • Transfer funds (between Sterling National Bank accounts)
  • Make loan payments

For immediate information on your accounts, call (914) 961-8222 from a touch-tone phone and select from the menu options provided. Calling from outside the (914) area code? You may also reach the easy access system by dialing (212) 400-6030, (718) 730-9187, (203) 349-8770 or (845) 521-7015.

To increase the privacy and safety of this service, customers are requested to choose their own security code. Never use your Social Security number for your security code.

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 Debit MasterCard®

Your Debit MasterCard functions as an ATM card and debit card. You can use your card for ATM transactions, such as withdrawing cash or transferring funds at any ATM, with the added benefit of being able to use your card to make everyday purchases wherever MasterCard is accepted.

Unlike a credit card, the debit card allows you to use your own money. Purchases are deducted directly from your Sterling National Bank checking account and are included in your monthly statement.

A debit card also frees you from having to carry cash or a checkbook and saves you from having to show identification or give out personal information when you shop. Because MasterCard is widely accepted you can use your debit card at grocery stores, gas stations, restaurants, theaters, airlines and hotels worldwide.

If you would like an application for a Debit MasterCard or would like additional information about the card, please contact your nearest Financial Center or call our Electronic Banking Department at (914) 768-6900.

Upon receiving a new, re-issued or replacement ATM/Debit Card, please call 1-866-519-8818 to activate it and to set your PIN (Personal Identification Number).

To report lost or stolen ATM or debit cards, please call 1-800-472-3272.

MasterCard SecureCode

MasterCard SecureCode is a private code for your MasterCard account that you can use when you're shopping online. Only you know what your code is – retailers aren't able to see it. A MasterCard SecureCode offers you an added measure of security when purchasing from online merchants participating in the MasterCard SecureCode program. There is no charge to you for signing up.

Click on the link below to sign up for MasterCard SecureCode and choose your private code.

For the convenience and benefits of a Sterling National Bank Visa credit card, please contact your local branch or call (914) 768-6912. We offer both simple non-reward and rewards Visa cards.  Approval is subject to credit underwriting.

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Direct Deposit

Get paid without going to the bank by taking advantage of Sterling National Bank’s Direct Deposit. You can arrange with your service provider to have your payroll check or Social Security checks directly placed in your account with immediate availability.

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Credit Cards

For the convenience and benefits of a Sterling National Visa credit card, please contact your local branch or call (914) 768-6912. We offer both simple non-reward and rewards Visa cards.  Approval is subject to credit underwriting.

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