Depend On Us for Security
There is nothing more important to us than knowing our customersí online financial transactions are private and secure. Our systems are secured with encryption, perimeter, and internal firewalls, screening and filtering routers, intrusion detection, strict authentication, virus protection, as well as application security. Application security includes user lockouts due to failed login and additional encryption of sensitive user data during sessions. Our network architecture is structured so the servers that store actual account information are not directly connected to the internet.
Never share your password or login credentials with anyone and never include account specific details within an unsecured email.
To access your online banking account, you are required to enter your unique user ID and password. The most secure passwords are those which use a combination of both alpha and numeric characters. For your security, we require at least one alpha, one numeric, and one special character for your online banking password. Avoid using easily obtained personal data within your password, such as initials and birth dates or loved onesí names. Important Note: Never use your social security number as your password.
In addition to password security, additional security steps to verify your identity has been installed on our system called Multifactor Authentication. Part of this identification process includes recognizing the computer you normally use to access your online banking account. This information, coupled with your normal login details, is incorporated into your online identity profile. With these extra layers of security in place, youíll be able to rest assured your account information is protected from a broad range of security issues.
If you step away from your workstation for even a moment while using online banking, be sure to sign off from your session and close your internet browser to ensure your account data is not reviewed or altered by unauthorized individuals.
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If you have any questions regarding these policies and procedures, please Contact Us online or at (914) 961-6100.